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Privacy Policy

At STYLE QULTURE, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase on www.styq.co.in. By using our website, you agree to the practices described below.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Details: such as your name, email address, phone number, shipping address, and billing details when you place an order or create an account.
  • Payment Information: required to process your order securely (e.g., card details, UPI, net banking). Please note that we do not store sensitive payment details like CVV, PIN, or OTP.
  • Technical Information: including your IP address, browser type, device information, and browsing patterns for improving user experience.
  • Communication Records: including messages, emails, or chats with our customer service team.

2. How We Use Your Information

We use your information to provide you with the best shopping experience, including:

  • Processing your orders, payments, and deliveries.
  • Communicating with you about your orders, queries, or concerns.
  • Sharing updates, offers, and promotions (only if you have opted in to receive them).
  • Improving our website, services, and customer support.
  • Ensuring compliance with legal obligations and fraud prevention.

3. Sharing with Third Parties

We value your privacy and only share information with trusted third parties where it is necessary to serve you better:

  • Logistics & Delivery Partners: to deliver your order safely and on time.
  • Payment Gateways: to securely process your payments.
  • Marketing & Communication Tools: to send you updates, promotions, or offers (only if you have given consent).
  • Legal Authorities: if required by law, regulation, or to protect our rights and safety.

We do not sell, rent, or trade your personal information to any third party for commercial purposes.

4. Communication Policy

  • We may contact you by email, SMS, WhatsApp, or phone call regarding your orders, returns, or service requests.
  • Promotional communication (offers, sales, and updates) will only be sent if you have opted in. You can unsubscribe anytime by clicking the unsubscribe link in emails or contacting us directly.
  • We will never ask you to share confidential details like your password, OTP, or CVV. Please be cautious of fraudulent messages claiming to be from STYLE QULTURE.

5. Data Protection & Security

  • We use industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure.
  • However, no method of transmission over the internet is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.

6. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised date.